Customer Testimonials

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DealerRater Nov 2, 2022

Curtis and Joel were both super helpful throughout the process! The best car buying experience!

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DealerRater Oct 28, 2022

A wonderful experience buying a new RX 350 from Lexus of Tulsa. Van Cutsinger, the sales person was very exceptional in guiding me all through the buying experience. He was very attentive and addressed all my questions. He is great to work with. Zach Pinney, the finance guy was very helpful too. A very big thank you to the great team at Lexus of Tulsa. I will keep coming back to Lexus of Tulsa! -Larry.

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DealerRater Oct 27, 2022

Steve was great every step of the way and wasn’t high pressure at all! He has even offered to help with any questions in the future! He was prompt to answer my texts. My car was ready right on time, before we left on vacation!

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Cars Oct 19, 2022

Absolutely the best customer service I have ever experienced in buying a car. I have already told everybody that I thought might be looking for a new car go to Lexus ask for Vann it was the easiest most pleasant ever.

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DealerRater Oct 15, 2022

Lexus of Tulsa helped me every step of the way from ordering and keeping me informed on the build, arrival and pickup along with a afterward follow up - thank you Lexus of Tulsa

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Cars Oct 9, 2022

Had a great experience... my salesman was fantastic... would highly recommend him ... from ordering, tracking, buying, walk-through, delivery, followup... can't beat the friendly and knowledgeable approach backed by follow-through... big smile on my part

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DealerRater Sep 3, 2022

Everybody very helpful and Steve's really good on the service had the vehicle ready when they said

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DealerRater Aug 24, 2022

First time I was visiting Lexus Of Tulsa. Karen meet us there & she was very friendly. She explained everything about the car . Thanks!

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Cars Jul 12, 2022

Mark McKinzie was very responsive. He was knowledgeable and helped guide me toward the vehicle I wanted/needed. No attempt to over or under sale me.

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Cars Jul 6, 2022

Absolutely wonderful experience. Simple purchase. Mike Wolfe was so nice and went over the whole car with us! Highly recommend for new or used vehicles.

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DealerRater Jun 28, 2022

Van Cutsinger is my sales executive who did everything he could to make my car buying experience as easy and efficient as possible. Van kept me informed every step of the way. I have been with Lexus of Tulsa for eight years for service and have never had a bad experience at Lexus of Tulsa

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DealerRater Jun 2, 2022

Great experience from Van to Kyle to Saxon to driving home in my new ES350. First time in many purchases of vehicles that I felt great from walking in the door to driving home. Van was patient, informed and a really good human being. Kyle ….. we we done in 5 minutes. Saxon…. Knew everything there is to know about the features of the car. Just a fantastic experience. Thank you all!

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DealerRater May 21, 2022

I would like to thank Karen for everything she found the car I was looking for and kept me updated until my vehicle arrived and let me know about the main features of the vehicle and even got in touch with me a few days later to make sure I was enjoying my Is 350 F Sport loved the service I received

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Cars May 1, 2022

Karen delivered my car and spent a lot of time with explanations of all the systems which were much different than those in my trade-in vehicle which is ten years old.

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DealerRater Apr 21, 2022

Great experience at Lexus of Tulsa. Curtis D. Was very courteous and knowledgeable about the car we chose. Was lucky enough to to find a car like we wanted. Would highly recommend to anyone looking to buy a Lexus.

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DealerRater Apr 15, 2022

Great experience buying a new nx. Karen couldn’t have made it easier. We heard only wonderful things about this dealership and so far everything has been great!

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Cars Apr 15, 2022

Our experience was over the top amazing from the first message we sent, to emails, and FaceTime so we could see inside and out of our chosen vehicle! Van and Joel were professional, personable, and knowledgeable. They had almost all paperwork done and ready for us so after our long trip from Iowa to Tulsa everything was smooth and quick. Beautiful dealership and every other staff member we encountered were fantastic as well. No pressures and all smiles. Go here, you will not be disappointed!

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Cars Apr 14, 2022

Karen Finley, at Lexus Of Tulsa was excellent to work with during the purchase of our new Lexus! We will definitely recommend Lexus of Tulsa!

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DealerRater Apr 1, 2022

Aaron Little at Lexus of Tulsa is wonderful to work with. He made my new car purchase extremely easy. He is knowledgeable and very helpful. Thank you Aaron.

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Cars Mar 26, 2022

Wonderful service every time. It is always a very easy and fast process with a loaner ready to go. With a big thanks to Ryan!

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DealerRater Mar 25, 2022

We have always received excellent service at Lexus of Tulsa. Always fast and courteous ! Thank you.

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DealerRater Mar 25, 2022

Doug takes care of me. He’s friendly and knowledgeable, and very courteous. He gets me in and out with an oil change and brake flush in a quickly manner. I had a great experience. Everyone is very friendly at Lexus also. Karen Mclaughlin

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Cars Mar 24, 2022

Went in for a small recall repair and an oil change. They found a nail in a tire that couldn’t be repaired, so called me to approve replacing the tire. All good! Excellent service start to finish. Melissa kept me informed throughout and had a loaner ready to go for me. The entire service took less time even than originally expected—and my car was washed and shiny when I picked it up.

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Cars Mar 22, 2022

Service folks very attentive and informed. Their 100,000 mile checkup found and repaired a warranty issue that would have cost me $4000 when my warranty expired in a few weeks. The rest of their service identified and addressed. small issues. I was very satisfied with the service my RX350 got from Lexus of Tulsa.

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DealerRater Mar 22, 2022

They squeezed me in on short notice without an appointment. Always priced fairly, and staff are always knowledgeable and friendly.

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Cars Mar 22, 2022

I took my car in for a 150,000 mile service and got it back the same day without any surprises. They even washed my car.

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DealerRater Mar 20, 2022

Very pleasant to deal with. Set my appointment for 9a, knowing I had a 10a appointment in Tulsa.

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DealerRater Mar 20, 2022

Ryan and the entire staff at Lexus of Tulsa took really good care of me and my car, exceptional customer service and polite and professional staff. Thank you very much.

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DealerRater Mar 19, 2022

Courteous service advisors with quality service which comes with a price. Will continue to be a customer.

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DealerRater Mar 15, 2022

Very pleased with the professionalism friendliness of the staff and management with Lexus of Tulsa. It’s always a pleasure working with Chase in the service department.

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Cars Mar 15, 2022

Erin was awesome from the minute I drove in for service. She had a loaner immediately ready for me. During the service, an alert was discovered and remediated. This was my 2nd visit and they both were outstanding.

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DealerRater Mar 12, 2022

Excellent service. Al and Ted do a great job. Love the special team they have set up to take care of minor repairs on the spot while you wait (replaced tail light).

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Cars Mar 11, 2022

Lexus of Tulsa is the only place I will buy a car or take my car for repair. I have worked with a variety of their employees over the 10 years I’ve been going, and every single one is so helpful and well trained. Keep up the great work.

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DealerRater Mar 9, 2022

Ryan Prickett is very attentive and addressed everything we were concerned about with the maintenance of our Lexus He is an added plus in our experience with dealing with this dealership.

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DealerRater Feb 21, 2022

I have owned Lexus cars for 25 years. Their service and cost have been great. Chase Barnhart has been my service rep for several years. He is very knowledgeable and has directed me towards certain models when I am looking for a vehicle. I can't ask for anything more from Lexus. It is a great relationship.

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Cars Feb 20, 2022

We have worked with Doug for several years at Lexus of Tulsa. He provides outstanding help and answers all questions thoroughly. This dealership is second to none and we will continue to rely on their great workmanship. Thanks Doug and Lexus of Tulsa!

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Cars Feb 19, 2022

I have always received excellent customer service at Lexus of Tulsa. Ryan is always very helpful and thorough. I highly recommend him and all the service department staff. Ryan always provides a loaner and notifies me immediately if anything unexpected comes up during service. By bringing my 2010 ES 350 in for all recommended service, I now have 240,000+ miles on it and it still runs great. These guys really know what they are doing.

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DealerRater Feb 9, 2022

We have always had excellent service at Lexus of Tulsa. Doug takes good care of our us and our Lexus.

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DealerRater Jan 30, 2022

We completed the entire buying experience online, minus actual delivery of the new Lexus. Quick and easy, no hassle. Everyone involved at the dealership was professional and got me in and out of the process quickly.

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DealerRater Jan 28, 2022

I’ve been doing business with Aaron Little for many years and always been extremely happy. Courteous and professional, always. The dealership is always clean and everyone is always willing to help.

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Cars Jan 28, 2022

Chase went above and beyond in helping us diagnose and resolve the issues we were having with our new Lexus IS 250. We will definitely request Chase for any future service needs.

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Cars Jan 27, 2022

Doug and the rest of the team was professional at every step. Scheduling my routine service was quick and easy. Dropping off my vehicle was uncomplicated and timely. This dealership is one of many reasons to own a Lexus.

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Cars Jan 26, 2022

Kept me informed of findings, respectful, knowledgeable and helpful throughout my experience. I would recommended this company and their employees to anyone shopping for exceptional quality.

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Cars Jan 26, 2022

The service department is consistent in their courteous and efficient service. My visits are routine maintenance as I’ve never had a problem with my car. Doug does an excellent job taking care that I have a loaner and a detailed explanation of the work done.

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DealerRater Jan 25, 2022

Clean and efficient operation, operated in a timely manner. Vehicle returned in a clean condition.

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Cars Jan 23, 2022

I have used this dealership for years. My reason for buying a Lexus in Tulsa was the consistent excellent service I received first for a used vehicle, and then a new one.

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DealerRater Jan 22, 2022

Professional, courteous, knowledgeable. We love working with Chase Barnhart. We feel he always has our best interest at heart.

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DealerRater Jan 20, 2022

Lexus of Tulsa has a very strong reputation for great service I have purchased two Lexus cars because the sales person is professional bright energetically creative and very transparent,

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Cars Jan 20, 2022

Doug was very friendly and courteous. My Lexus was ready earlier than expected and I was called. That was nice. My Lexus was very clean and ready to go. Thanks again.

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DealerRater Jan 18, 2022

Melissa was professional, courteous, and kept me well-informed during our first service. We noticed a door light had. Even broken, she made appt. For return and the light was fixed timely without any extra cost. She also feted a loaner which I didn’t require. Was a very good experience. Thank you Melissa for being a great example for Lexus of Tulsa Vic

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DealerRater Jan 14, 2022

Amazing professional service on my Lexus. Very thorough approach to the details. Just like the last 23 years, the best service in the best cars on the road.

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DealerRater Jan 13, 2022

Everything I need to maintain my vehicle so it’s safe to take trips to Kansas City is taken care of.

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DealerRater Feb 2, 2020

Lexus of Tulsa is a great dealership after 2 RX350’s and many maintenance visits. But- Kedrick Watson is no longer with Lexus in the service department and he will he missed by customers. He provided everything a female customer dealing with unfamiliar maintenance issues could want. He was truly above and beyond.

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DealerRater Jan 8, 2020

On January third I took my Lexus in for service and car wash. The service was very good, friendly, they let me know what was going on and that my tires were needing to be replaced. While my car was there one of their employees got in my console and took a pistol that I carry, they had no business being in my console. The man that I dealt with that day said he look at the video tapes and talked to the people that dealt with my car. I do not plan on using Lexus of Tulsa anymore. I ...

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DealerRater Mar 1, 2019

Todd Williams worked me a great deal on a 2019 RX-350 with Navigation, Mark Levinson and Panoramic sun roof. He was always patient and stayed in touch with me on a regular basis. He responded to each and every question that I had. I will request Todd Williams by name on my next Lexus purchase. Thanks again Todd.

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DealerRater Oct 27, 2018

I purchased my Lexus last week from Lexus of Tulsa. My sales consultant Randall Horton was very courteous and committed to ensuring a good experience. I had my two kids with me, and he was understanding of their needs. We were allowed to test drive alone (I get nervous) and encouraged to use the lounge to relax with snacks while the team handled business. He answered all of my questions and was very personable, which I always appreciate. He was not available when I picked up, but made a plan A and B for another consultant to handle it. He ...

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Cars Sep 11, 2018

The Wife and I purchased a used 2014 Lexus RX350 in Awesome condition . Our Salesman Jeff Henderson really made the purchase an awesome car buying experience . A BIG thanks to Jeff and all the Lexus of Tulsa employees !

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DealerRater Aug 23, 2016

I very recently discovered that Lexus of Tulsa is perhaps the finest automotive dealership in all of the Midwest. I doubt you could ever find a better dealer to do business with. This dealership is staffed by real gentlemen that are honest and trustworthy. Should you be located between Tulsa and another major town, do yourself a very large favor and talk to the gentlemen at Lexus of Tulsa. Bill B, Overland Park KS

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DealerRater Oct 12, 2015

The purchase of our first Lexus was as easy as it gets. They traded for exactly the model we wanted and called me same day. Bought over the telephone; RX350 was just as described by Jeff Yates (sales mgr). He, Todd and Kent Proctor worked seamlessly to make sure all details were handled and delivery went smooth. This is a model for what a vehicle purchase should look like! Experience the difference!

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DealerRater Sep 8, 2015

This was the best buying experience we've had. Everyone was helpful but not too pushy. The dealership is beautiful. Will definitely do business with again!

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DealerRater Jun 23, 2015

Unbelievablely easy to approach, detail oriented, friendy and excellent service has been our experience with Lexus of Tulsa. Internet purchase but never felt like we are out of our comfort zone when we approached Joe for Merc GL550. Vehicle was exactly as promised. Joe went above and beyond to help us make this purchase decision easy. Vehicle was serviced just like an MB dealer would have done. Also quickly installed ClearBra for the vehicle. I wish we had similar level of 1-1 customer experience in Chicago. Would definitely recommend for Lexus nee or preowned. As a matter of fact they ...

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DealerRater Jun 20, 2015

Mechanic work had to be redone but the management stepped in and made everything right. They corrected a bad situation fast and continuously made sure I was updated and satisfied.

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DealerRater May 18, 2015

Smooth encounter dealing with negotiations over the phone. Car shipped and arrived as described. Joe Odom sales rep - excellent communications. Paperwork was seamless. car was prepped and gased up before shipping

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DealerRater May 15, 2015

I recently purchased the newest model, 2015 NX200t. I love it! It's the perfect sized SUV. There's room to haul anything I need, and my elderly parents can get in and out with ease. A special thank you to General Sales Manager Todd Morrison. You have been with me from the beginning and have taken care of me over the past years with previous purchases and I appreciate you, and the professionalism and courtesy your dealership continues to show me. Thank you Joe Odom my Sales Consultant for listening to my auto needs and wants and finding that ...

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DealerRater Apr 4, 2015

Antonio Rodriguez introduced us to the HYbrid Lexus and sold it to us with professionalism and knowledge. He listened and as requested, directed the conversation to me. After purchase, Stacy Smith gave us an excellent tutorial on the car. It was the best car purchasing experience we jave ed ever had.

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DealerRater Jul 8, 2013

The Lexus Experience is outstanding!!! Sales and Service are totally top notch!!! My wife and I will be a customer for life... Thank you Don Thornton.

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DealerRater Oct 6, 2011

What a relief. A dealership that is friendly, courteous, and prompt. A Lexus isn't cheap, but the value is well worth the cost. Highly recommended.

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