Customer Testimonials
Was a pleasure working Mike. Very helpful and answered all our questions. Highly recommend working with Mike
Everyone at Lexus of Tulsa provided excellent service. Curtis was very helpful and great to work with.
Confident, Charismatic, Knowledgeable, Persistent, Motivated, Resilient, Resourceful, Adaptable, Professional, Optimistic, Attentive, Reliable, Ambitious, Enthusiastic, Dedicated, Supportive, Sincere, Dependable, Empathetic, Focused, Approachable
The people are extremely, helpful, informative, accomodating and nice! It was a wonderful experience dealing with Lexus of Tulsa!
Adam made my car buying experience very easy. I will definitely use him in the future!
Excellent sales and service. I highly recommend Aaron Little in sales for his knowledge and dedication to helping customers.
Lexus of talsa. Was the beat people I have dealt with. They sis a great job for me. Thank tou Thomas for all your help.
This dealership is wonderful. I’ve been a customer for over twenty years. From my salesperson to the tech person to the service center, and all others, I know I can count on each one of them to do their best.
They are always helpful from the service department to the sales team. I’ve never had a bad experience. The recent tutorial during the delivery of my new RX was excellent. Kent, our longtime sales associate is the best!
It is wonderful always pleasant, on time thorough and do what they promised. Thanks Curtis
Friendly, knowledgeable, and trustworthy staff - felt comfortable and confident throughout the sales process. Very clean and well maintained facility.
Impressive showroom and excellent service from saleswoman and finance specialist! I am very pleased with my choice 😍
Top Notch Dealership. Very professional, knowledgeable, personal, and easy to work with for over 20 years. Todd and Curtis made a special effort to see that we were very satisfied. Cierra did a great job going over all final paperwork.
No pressure to buy. All staff were helpful and friendly. All our questions were answered and Darren Murdock was very helpful.
Very professional, friendly and accomodating! Thank you Lexus of Tulsa. You treated us very well.
Tricia was excellent. She was honest and sincere. A great representative of the dealership. Please see her if you are interested in purchasing. Thanks from Dave in NY
Karen and Zach were fantastic throughout the buying process. We highly recommend Lexus of Tulsa!
My compliments to your service consultant Sam Griffith! My wife's 2005 lexus 300is was displaying a rear light warning on the dash. I replaced the tail light bulbs and the warning light reappeared when I touched the break. Yesterday I called your service department and spoke to Sam and made an appointment to have it looked at this morning. Sam diagnosed the problem and had it fixed in less than ten minutes. Great job!
Very professional and helpful sales service staff. Excellent service department too, especially the complimentary car loaner program every time.
Friendly, answered my questions and explained things in my terms even when I called and it was his day off, worked with my schedule
Awesome all aspects were great and we were treated well great experience thanks to Arron and the great staff
Friendly, immaculate, informative, respectful, through details, honesty. An easy process from beginning to end A pleasant experience from beginning to the final delivery of the car
The dealership was so spacious and nice! As soon as we walked in we were greeted by Thomas and showed us around.
Professional and smooth experience. Tricia was able to find the specific vehicle we wanted. Would highly recommend Lexus of Tulsa.
Darren took great care of walking us through the e tire purchase of our new vehicle!
Great dealership. This was my third purchase with Lexus of Tulsa. God willing, I will purchase my forth car there also.
It was very easy to work with this dealership, especially our sales associate-Tricia Davies
Curtis was great to work with. He brought our vehicle inside the showroom because there was the potential for a storm overnight. He also helped us to learn more about the technology on our new vehicle. He was helpful with our trade-in vehicle as well.
Karen and Brandi were extremely helpful in helping me understand my new vehicle. My questions were answered and I felt I could contact them if I needed further information. Karen helped me in getting the vehicle I wanted and I could call her for updates which she would check out for me. Brandi was so knowledgeable since she drove an NX which was so helpful in my understanding all the info.
Very knowledgeable and process was very easy . Did great job explaining everything to us and our daughter .
Great sales team all the staff there are super friendly financing was a breeze would highly recommend
First glass Dealership. Mike Wolf was very informative and able to answer all our questions. Would recommend the Dealership if anyone was interested in a new vehicle.
Aaron Little was great. He guided us and gave us confidence completely trusted him. Would recommend Aaron to anyone
First class all the way, very professional. It was a Saturday evening and everyone went out of their way to get us in the car that we wanted.
It was first class like I remember it from the past and similar to Park Place Lexus in Plano, Texas, which I have been using since 2011.
Wood recommend the dealership to anyone it is a 10 out of 10 Arron Little was great to work with did everything he promised and some he. If you are looking to buy a car give a call he is great Thanks Jim Butler
Every thing was fine. Thomas the sales person has been very communicative throughout the process, which involved a car still shipboard when I bought it. I’m currently at a tire store having the Bridgestones swapped out.
Curtis and Joel were both super helpful throughout the process! The best car buying experience!
A wonderful experience buying a new RX 350 from Lexus of Tulsa. Van Cutsinger, the sales person was very exceptional in guiding me all through the buying experience. He was very attentive and addressed all my questions. He is great to work with. Zach Pinney, the finance guy was very helpful too. A very big thank you to the great team at Lexus of Tulsa. I will keep coming back to Lexus of Tulsa! -Larry.
Steve was great every step of the way and wasn’t high pressure at all! He has even offered to help with any questions in the future! He was prompt to answer my texts. My car was ready right on time, before we left on vacation!
Lexus of Tulsa helped me every step of the way from ordering and keeping me informed on the build, arrival and pickup along with a afterward follow up - thank you Lexus of Tulsa
Everybody very helpful and Steve's really good on the service had the vehicle ready when they said
First time I was visiting Lexus Of Tulsa. Karen meet us there & she was very friendly. She explained everything about the car . Thanks!
Van Cutsinger is my sales executive who did everything he could to make my car buying experience as easy and efficient as possible. Van kept me informed every step of the way. I have been with Lexus of Tulsa for eight years for service and have never had a bad experience at Lexus of Tulsa
Great experience from Van to Kyle to Saxon to driving home in my new ES350. First time in many purchases of vehicles that I felt great from walking in the door to driving home. Van was patient, informed and a really good human being. Kyle ….. we we done in 5 minutes. Saxon…. Knew everything there is to know about the features of the car. Just a fantastic experience. Thank you all!
I would like to thank Karen for everything she found the car I was looking for and kept me updated until my vehicle arrived and let me know about the main features of the vehicle and even got in touch with me a few days later to make sure I was enjoying my Is 350 F Sport loved the service I received
The gentleman that I dealt with was pleasant and knowledgeable about vehicles, not pushy easy to talk to. The vehicle I looked at and test drove had a issue that pulled me away from it, and the salesman said they would look into the issue. I called back a few days later and spoke with him and he said issue was fixed, and the price was dropped. I came back and looked over the vehicle again and drove it, I decided to purchase it so we started that process. I picked the vehicle up a day later and drove it ... Read More DealerRater - Apr 30, 2022
Great experience at Lexus of Tulsa. Curtis D. Was very courteous and knowledgeable about the car we chose. Was lucky enough to to find a car like we wanted. Would highly recommend to anyone looking to buy a Lexus.
Great experience buying a new nx. Karen couldn’t have made it easier. We heard only wonderful things about this dealership and so far everything has been great!
Aaron Little at Lexus of Tulsa is wonderful to work with. He made my new car purchase extremely easy. He is knowledgeable and very helpful. Thank you Aaron.
We have always received excellent service at Lexus of Tulsa. Always fast and courteous ! Thank you.
Doug takes care of me. He’s friendly and knowledgeable, and very courteous. He gets me in and out with an oil change and brake flush in a quickly manner. I had a great experience. Everyone is very friendly at Lexus also. Karen Mclaughlin
They squeezed me in on short notice without an appointment. Always priced fairly, and staff are always knowledgeable and friendly.
Come for what I thought was an oil change and ended up with a bill over $300 that I do NOT authorized.
Very pleasant to deal with. Set my appointment for 9a, knowing I had a 10a appointment in Tulsa.
Ryan and the entire staff at Lexus of Tulsa took really good care of me and my car, exceptional customer service and polite and professional staff. Thank you very much.
Courteous service advisors with quality service which comes with a price. Will continue to be a customer.
Very pleased with the professionalism friendliness of the staff and management with Lexus of Tulsa. It’s always a pleasure working with Chase in the service department.
Excellent service. Al and Ted do a great job. Love the special team they have set up to take care of minor repairs on the spot while you wait (replaced tail light).
Ryan Prickett is very attentive and addressed everything we were concerned about with the maintenance of our Lexus He is an added plus in our experience with dealing with this dealership.
I have owned Lexus cars for 25 years. Their service and cost have been great. Chase Barnhart has been my service rep for several years. He is very knowledgeable and has directed me towards certain models when I am looking for a vehicle. I can't ask for anything more from Lexus. It is a great relationship.
We have always had excellent service at Lexus of Tulsa. Doug takes good care of our us and our Lexus.
We completed the entire buying experience online, minus actual delivery of the new Lexus. Quick and easy, no hassle. Everyone involved at the dealership was professional and got me in and out of the process quickly.
I’ve been doing business with Aaron Little for many years and always been extremely happy. Courteous and professional, always. The dealership is always clean and everyone is always willing to help.
Clean and efficient operation, operated in a timely manner. Vehicle returned in a clean condition.
Professional, courteous, knowledgeable. We love working with Chase Barnhart. We feel he always has our best interest at heart.
Lexus of Tulsa has a very strong reputation for great service I have purchased two Lexus cars because the sales person is professional bright energetically creative and very transparent,
Melissa was professional, courteous, and kept me well-informed during our first service. We noticed a door light had. Even broken, she made appt. For return and the light was fixed timely without any extra cost. She also feted a loaner which I didn’t require. Was a very good experience. Thank you Melissa for being a great example for Lexus of Tulsa Vic
Amazing professional service on my Lexus. Very thorough approach to the details. Just like the last 23 years, the best service in the best cars on the road.
Everything I need to maintain my vehicle so it’s safe to take trips to Kansas City is taken care of.
I had the worst experience ever at Lexus of Tulsa. Had my vehicle hauled 145 miles to their dealership. I explained what all was going on with it and what I wanted checked. Had appointment. They had my car for 8 days. Was told they got busy. Called me on 8th day said couldn't find anything wrong but if i have any problems to call. Picked up car and didn't make it out of town before it broke down. Called service department they would send me to voice mail. Charged me $150 to plug in a obd reader that autozone does ... Read More DealerRater - Jan 11, 2022
DO NOT BUY A CAR FROM HERE! I have in writing via email an agreement and they completely decived me. I flew in from out of state which included buying plane tickets, hotel etc. I had an OTD price which includes tax, title and license... Thats what out the door means.. after I picked up the car they told my finance company I didn't pay tax, title etc. I am now getting charged for everything that we had in writing via email on top of the agreed upon price. This dealer will do whatever it takes to steal your ... Read More DealerRater - Jan 7, 2021
I was looking at an car online at Lexus of Tulsa, but had some questions so contacted the dealer from their website. The next day a sales rep got back to me and said the car was going to auction because it failed inspection and needed a lot of work on it. OK, but why is it listed on your web site (and has been for over a 10 days) if it's going to auction and not for sale? The SUV was also listed on non-Lexus car buying websites. I figured the dealership is using the ads to lure buyers ... Read More DealerRater - Nov 18, 2020
Poor experience trying to lease a LS500; I live in OKC and was trying to work a lease deal via phone (COVID-19 pandemic). Sales person was new and kept mentioning her inexperience but still pleasant enough. Was doing a site unseen trade appraisal on a Mercedes-Benz. KBB trade value was $75-83k, most other dealers were going off auctions and giving values of $70-75k. Lexus of Tulsa said $56k?!?!? Was this their way of telling me they didn’t want/need my business? Would they have offered a Lexus client who purchased $100k Lexus less than a year ago ... Read More DealerRater - Mar 25, 2020
Lexus of Tulsa is a great dealership after 2 RX350’s and many maintenance visits. But- Kedrick Watson is no longer with Lexus in the service department and he will he missed by customers. He provided everything a female customer dealing with unfamiliar maintenance issues could want. He was truly above and beyond.
On January third I took my Lexus in for service and car wash. The service was very good, friendly, they let me know what was going on and that my tires were needing to be replaced. While my car was there one of their employees got in my console and took a pistol that I carry, they had no business being in my console. The man that I dealt with that day said he look at the video tapes and talked to the people that dealt with my car. I do not plan on using Lexus of Tulsa anymore. I ... Read More DealerRater - Jan 8, 2020
Todd Williams worked me a great deal on a 2019 RX-350 with Navigation, Mark Levinson and Panoramic sun roof. He was always patient and stayed in touch with me on a regular basis. He responded to each and every question that I had. I will request Todd Williams by name on my next Lexus purchase. Thanks again Todd.
I purchased my Lexus last week from Lexus of Tulsa. My sales consultant Randall Horton was very courteous and committed to ensuring a good experience. I had my two kids with me, and he was understanding of their needs. We were allowed to test drive alone (I get nervous) and encouraged to use the lounge to relax with snacks while the team handled business. He answered all of my questions and was very personable, which I always appreciate. He was not available when I picked up, but made a plan A and B for another consultant to handle it. He ... Read More DealerRater - Oct 27, 2018
I took my RX 350 in for a regular oil change after waiting over 2 and ½ hours they come and tell me that there is a problem that the threads have come out when they try and put the drain plug back in. They tell me this happens quite frequently, so they are going to put in a oversize bolt (Which is going to cost me $115.00 and I said You Got to be Kidding). Almost a hour later the tell me there going to put me in a loner, and they send me on my way. So the next day they call ... Read More DealerRater - Dec 9, 2017
I very recently discovered that Lexus of Tulsa is perhaps the finest automotive dealership in all of the Midwest. I doubt you could ever find a better dealer to do business with. This dealership is staffed by real gentlemen that are honest and trustworthy. Should you be located between Tulsa and another major town, do yourself a very large favor and talk to the gentlemen at Lexus of Tulsa. Bill B, Overland Park KS
The purchase of our first Lexus was as easy as it gets. They traded for exactly the model we wanted and called me same day. Bought over the telephone; RX350 was just as described by Jeff Yates (sales mgr). He, Todd and Kent Proctor worked seamlessly to make sure all details were handled and delivery went smooth. This is a model for what a vehicle purchase should look like! Experience the difference!
This was the best buying experience we've had. Everyone was helpful but not too pushy. The dealership is beautiful. Will definitely do business with again!
Unbelievablely easy to approach, detail oriented, friendy and excellent service has been our experience with Lexus of Tulsa.
Internet purchase but never felt like we are out of our comfort zone when we approached Joe for Merc GL550. Vehicle was exactly as promised. Joe went above and beyond to help us make this purchase decision easy. Vehicle was serviced just like an MB dealer would have done. Also quickly installed ClearBra for the vehicle.
I wish we had similar level of 1-1 customer experience in Chicago.
Would definitely recommend for Lexus nee or preowned. As a matter of fact they ... Read More DealerRater - Jun 24, 2015
Mechanic work had to be redone but the management stepped in and made everything right. They corrected a bad situation fast and continuously made sure I was updated and satisfied.
Smooth encounter dealing with negotiations over the phone. Car shipped and arrived as described. Joe Odom sales rep - excellent communications. Paperwork was seamless. car was prepped and gased up before shipping
I recently purchased the newest model, 2015 NX200t. I love it! It's the perfect sized SUV. There's room to haul anything I need, and my elderly parents can get in and out with ease. A special thank you to General Sales Manager Todd Morrison. You have been with me from the beginning and have taken care of me over the past years with previous purchases and I appreciate you, and the professionalism and courtesy your dealership continues to show me. Thank you Joe Odom my Sales Consultant for listening to my auto needs and wants and finding that ... Read More DealerRater - May 15, 2015
On Saturday, May 1, I arrived at the dealership for a 2:00 p.m. oil change appointment on my wife's RX350. The service writer told me it would be an hour. At 3:45 p.m., I asked where my car was. The service writer told me that he went to lunch and asked another employee to take care of me, but that employee must have forgot me. He had difficulty finding the car, and then told me it was being washed. I expressly told the service writer that I didn't want the car washed, as it had just been washed and ... Read More DealerRater - May 3, 2015
Antonio Rodriguez introduced us to the HYbrid Lexus and sold it to us with professionalism and knowledge. He listened and as requested, directed the conversation to me. After purchase, Stacy Smith gave us an excellent tutorial on the car. It was the best car purchasing experience we jave ed ever had.
The Lexus Experience is outstanding!!! Sales and Service are totally top notch!!! My wife and I will be a customer for life... Thank you Don Thornton.
What a relief. A dealership that is friendly, courteous, and prompt. A Lexus isn't cheap, but the value is well worth the cost. Highly recommended.